Why An Efficient POS (Point of Sale ) Cash Register System May Be The Best Investment You'll Ever Make

The Slope Report read, "excellent conditions". It was cold but sunny and the slopes were full of skiers and snowboarders. The powder? Perfect. I could see out the window a group of skiers were headed toward the lodge bar. Inside the bar they waited patiently as the bartender keyed in their seating numbers, drinks and bar tab. It took over four minutes for them to get their drinks; the same amount of time it took for them to decide on dinner at another pub.

Capturing the skiers during a weather-perfect season is simple. Capturing their food and beverage business isn't always so easy. It requires not only need a customer-friendly environment, but also a user-friendly POS (point of sale) cash register system for efficiency. Today's technology provides this...and more. POS cash register terminals that continuously synchronize with each other, endless report options, alcohol inventory controlled by bottle weights and computerized tap monitors, staff time and attendance, ski, school, and guest database management, and so much more are available. Let's face it. It takes more than cooperative weather to run a ski resort.

So, when choosing a POS software system, be certain to explore all the options. Cost is always a factor, but unless the software gives you all the management tools you need and is fully supported, an initially less expensive system can end up costing you much more. There are as many point of sale cash register systems available as there are skis and choosing the right one can be confusing and time-consuming. Aside from meeting technological requirements, your POS system must remain easy to use, with speed and accuracy. Customers, Employees, Managers and Sales Staff are all affected by a point of sale system. So, imagine first what you would like the ideal computer cash register system to do for your resort; make a list of features you hope to find. Chances are you'll find all of them on today's market.

One software company that stands out above the rest is a Canadian-based company called Tesoro Technologies, Incorporated. Wired or wireless, Windows or Linux, networked or independent terminals, their Volant? POS System is up for any challenge. Since 1993, Volant? System developers have been designing equipment that is "cash register tough and computer smart" to serve some of the biggest and best.

Snow Valley Ski Resort, located in Barrie, Ontario, wanted a POS system that could produce ID cards and time passes, manage a client database and ski school, as well as handling all their food and beverage and retail services. The geographical location had Director, Peter Haney, concerned at first. " Like most ski resorts, we are very remote. We needed a satellite tower and wireless system. We also looked at a lot of providers and found that most of the companies didn't offer the hospitality end we needed. Volant? is hospitality."

Tesoro had to install a fail-safe, independently running system for the remote summit area that could also be integrated with the high volume operations below. Using both wired and wireless network topology, their system has operated without software failure despite the unstable power and network issues. Snow Valley Ski Resort also utilizes the database of guests and 5,800 pass holders to generate email broadcasts, which enhances their marketing plan. "We're real pleased with Volant?. It's an entity that grows and evolves along with our business," says Haney.

In fact, Volant? has revolutionized the wireless POS industry. Their creative approach to wireless mobile computing makes Volant? the perfect POS software choice for not only ski resorts, but for other venues as well, such as stadiums, trade shows, casinos, arenas, race tracks and outdoor sales areas where conventional POS cash register systems aren't practical nor feasible.

Tesoro Technologies, Inc. may be at the forefront of a new generation of guest management technology, but they're still producing. Recent breakthroughs in point of sale development are allowing a full range of services and back office capabilities never before considered. For more information on how Tesoro and Volante POS systems can help your business, contact them through their website, www.volantesystems.com, or email them at sales@volantesystems.com.

So, when you're looking for a more efficient POS cash register system that can create "excellent conditions" at your resort, spend the extra time researching your options - it may turn out to be the best investment you're resort has ever made.

Your Business May Benefit From A Point of Sale System

Probably the most energetic and enterprising individuals live in the United States. So many Americans nowadays invest their savings with the hope that they will start a lucrative small business. They do it with hope and passion, powerfully attracted by the world of small business. Statistics show that in 2004 in the USA there were 24.7 million small businesses. What is more important is that for the last ten years, small businesses have supplied around 60-80 percent of the new jobs in the country. Before you decide to start a retail business, rent a space, or buy inventory, you should develop a business plan.

For this purpose, you may have to spend some time researching on the advantages of a point of sale system.

You will find out that on the market there are different versions of a point of sale system. However, probably the most approachable and easy point of sale system is the one that Microsoft offers. This point of sale system is based on the Windows framework. That is what makes this point of sale system approachable as most of us have grown up using Windows.

POS system is the abbreviation, which is usually used to refer to a retail point of sale system. A point of sale system helps small business, as well as large businesses, to rationalize their daily activities. A point of sale system can make even a large project easier to realize. A point of sale system will allow you to manage large databases in order to make your business more profitable. Some years ago, retailers used 10-digit registers, plug-in calculators, and carbon copy credit card receipts. This time is gone. Now, it is the age of point of sale system.

The contemporary point of sale system makes no difference with the regular personal computer. Point of sale system has every function that a desktop computer has and more. With a point of sale system, a businessperson will be able to ring up transactions, make payments, and manage inventory and print reports. Sales can be sorted and showed by day, by product, by cashier and by the hour. You can easily print labels for shelves, and price tags for products. Databases can be sorted like clients databases, department databases, item databases, and supplier databases. Even purchases can be tracked.

The point of sale system can be networked so that everyone will be able to share ideas, send messages and so on. In addition, if you wish receipts, labels and calendars can be designed. When you need them, summary sales reports, detailed sales reports and regional sales reports can be printed. Contemporary retail business is almost impossible without a retail point of sale system. It is hard for me even to imagine what business was when point of sale system does not exist.

Any operation nowadays will be very difficult to perform without a point of sale system. A point of sale system will save you all the paper work you are obliged to do. No matter if you are managing one store, ten stores, or one hundred you cannot miss to take a point of sale system.

Morgan Hamilton offers expert advice and great tips regarding all aspects concerning sales. Get more information by visiting Point of Sale System

 

The Top 10 Reasons You Need A Restaurant Point Of Sale System

After over 25 years of consulting and helping business owners like yourself analyze their business and decide to invest in a point of sale system I have found that many reasons drove their decision. I have seen their problems, listened to their complaints and caught quite a few employees taken extra benefits directly from the cash register. To simplify things just a little, let's look at the top 10 reasons you need a point of sale system.

10. You have employees.

If you have employees you are open to theft, sweet-hearting and careless mistakes. You need a point of sale system to manage your employees, enforce your policies and insure that your money gets to you.

9. Pricing and Math Errors.

It is still amazing how many restaurants still use a calculator and hand written tickets. According to studies done by various institutions you are open to math and pricing mistakes totaling in excess of 1% of your annual volume. In a restaurant doing as little as $1,300 per day that would add up to $4,700 per year. (Less than the price of our 2-terminal Sweet Deal Package) To eliminate pricing and math errors you need a point of sale system.

8. Time In Attendance.

Employee payroll is one of the most overlooked and most easily managed portions of your profit and loss statement. If you have 12 employees and each of them clocks in 5 minutes early a day, that equates to 1 hour per day of extra payroll. Even with minimum wage plus benefits this could add up to $6 - $8 per day or over $2,900 per year. This figure doesn?t take into account the total man-hours it takes to compute time cards and then report on the hours worked for each employee. This is time that you could be spending elsewhere. If you have a few as 5 employees you need a point of sale system.

7. Reducing Theft.

This is the original reason for the invention of the cash register back in the late 1800?s. Even when most of the businesses were family owned and run there was a need for a cash register to reduce theft. In today?s world of hiring employees to help staff and manage your store there is even greater need for this type of control. For years we have known about the tendencies of people with regard to theft. 10% of the people wouldn?t steal if giving the opportunity. 10 % of the people are going to steal no matter what safeguards are in place. 80% of the people will steal if given the opportunity. Point of sale systems are put in place to guard against the 80% and make it more difficult for them to steal from you.

6. Speed of Service.

There is only 1 thing we can think of that will drive customers away faster than bad food and that is slow service. When a customer places their order their own internal clock is running in overdrive. No matter how long they took to look over the menu and to place their order, once they have given your server or cashier their order their hunger clock is speeding along faster than a fan on high! You need a fast, reliable way to get orders into your system. This should mean a terminal that is fast, easy to understand and quick to respond to the touch of the server, cashier or bar tender. The system should also distribute the order properly to the kitchen prep station or bar. Your point of sale system should also measure your speed of service and report on how you are doing. Reducing the time it takes to get your customer?s their food is critical and can even make up for less quality. For proof I give you some of the major fast food chains. Is their popularity based upon the best tasting, best dressed and best served burger or speed of service? If you want to speed up your customer service you need a point of sale system.

5. Enhanced Reporting.

What is the use of having a computer and not taking advantage of the power? If all you need is to have a total amount of cash in the drawer that sometimes matches to the amount of sales shown you probably don?t need a point of sale system. However, if you want more detail and information to help manage your operation and make it more profitable then you need a point of sale system. It used to be that having a good product was enough to get you by. Now it takes a lot more information in order to compete with all the other restaurants in your market that are all looking for the same customer you have seated in your restaurant. You need to understand the buying habits of your customers. What are they ordering? When are they ordering it? What is your most profitable item? How many of it did you sell? What items on your menu are not selling? If you cannot answer all of these questions with total confidence in your answers then you need a point of sale system. If you hesitate to correctly answer (without guessing) any of these questions you need a point of sale system.

4. Exporting of Data to Other Systems.

Even most small businesses today have some form of electronic accounting in place either in their operation or through an accounting service. In addition, most businesses have an electronic payroll service or software that creates payroll. Point of sale systems capture critical data for you and then export this data in formats that automatically put this information into accounting and payroll packages, eliminating hours of tedious manual input that often leads to mistakes and human error. If you have an electronic accounting or payroll service/software or even if you want to track your sales in Excel, you need a point of sale system.

3. Integrated Credit Cards.

If you are not currently taking credit cards as a form of payment you need to start today. Never mind the fees. The loss of business that you are suffering in today?s plastic minded economy will more than compensate for the fees charged. If you are currently taking credit cards through a stand-alone terminal you could be being charged exorbitant fees for the terminal when you could be processing through your point of sale system. In some cases, the elimination of the terminal rental will pay for the credit card interface in less than a year. With integrated credit card processing you are assured that the amount of the sale will match the amount charged on the credit card, eliminating the need to go back and match individual sales when the credit card batch does not match credit card sales. When high-speed Internet connections are used to process credit cards we receive approvals in less than 2 seconds. No longer is slower speed of service an excuse not to take credit cards. If you want to quickly, accurately and smoothly process credit cards you need a point of sale system.

2. Competitive Marketing.

a. Frequent Diner Modules. Who are your customers? What do they buy? How often do they visit? Of your frequent visitors, who hasn?t been in to see you during the past month? Of your frequent visitors, who has a special day coming up this month? These are questions that you should have the answer to. All the major chains and all of your competitors are after the people who come to your restaurant. They want to take them for themselves. How are you going to compete with the billions of dollars being spent to draw your customer away? By marketing your operation and your menu. Your point of sale system should be able to manage your customer base, keep up with their buying habits, how often they visit, when was their last visit and what special occasions they have coming up. Your point of sale system then should be able to sort these into groups that should be sent mailers, coupons, invitations to special events or simply told that they are appreciated and asked to visit you again. If you have competition you need a point of sale system.

b. Gift cards have become the norm for so many businesses today. An entire industry has been formed around the old concept of giving a paper gift certificate. Today, you will find gift cards at most major checkout lines. A point of sale system should be able to sell, redeem and control balances for your own gift card program. No longer do you need a book of certificates that are kept in the safe. Today, all you need is a stack of blank plastic cards with your colorful logo on them. These cards carry no balance and have no cash value until sold and a balance placed on account. As an owner you should keep a few of these cards with you. Each of these cards might have a small balance on them for you to hand out to pull customers to your restaurant or to give in case of a poor experience to help bring someone back. Think of these cards as your personal marketing tool. When the customer looks in their purse or wallet and sees your logo they will be reminded to come visit you. If you use gift certificates or gift cards you need a point of sale system.

1. You Don?t Need Any More ?Partners?.

Sure you need gift cards. Yes you need to better understand your customer?s buying habits. You absolutely need to have credit cards integrated with your point of sale system. You need enhanced reporting and export of these reports to electronic accounting and payroll services. You need to eliminate errors, reduce mistakes and keep track of your payroll. But more than any of these you don?t need any more partners. Especially the ones that take their portion of the profits before you get yours. We are talking about the servers, waitresses, bartenders and cashiers who:

a. Undercharge customers in order to enhance their own tips. Show a $5 tab and a $50 tip. (Yes, I have seen this!)

b. Deliberately void or delete an item after it has been paid for.

c. Stuff coupons into the cash drawer in exchange for cash.

d. Don?t charge customers for soft beverages to enhance their tips.

e. Ring up a lower priced item (well brand) and serve a higher priced item (premium brand)

f. Give discounts to their friends.

g. In a buffet line, ring up a buffet and a tea. Reprint this ticket 10 times and sell and collect for themselves these reprinted receipts instead of ringing up new customers.

If you want to stay in business, you need a point of sale system.Jerry D. Wilson is Director of Internet Sales for DirecTouch Restaurant Point of Sale. With over 25 years of hospitality point of sale experience, he has written several articles explaining the benefits of touch screen and retail point of sale software. Please visit http://www.directouchpos.com or http://www.directretailpos.com for more information.

Switching from a cash register to a computerized point of sale system was my best business move ever!

I had been putting off changing from my trusty old cash register to a computerized point of sale system, as I was intimidated and daunted by the task. I kept telling myself, changing to a new system would not really benefit my business that much, and in any event, I don't have the time.

A friend of mine, who had gone through the process a year earlier, was kind enough to sit down with me and share how he had handled the changeover process, and some of the tremendous benefits this had provided for his business. Now, two years later, I would like to pass on, how your business could also become more efficient and profitable, by switching to a modern computerized point of sale system.

Here are some of the great benefits I have come to appreciate after installing a computerized point of sale system in my business.

Isn't a point of sale system just like a cash register?

A POS software system does more than just replace your cash register. Showing your cash flow for the day is principally all a cash register does. It is unable to provide any information about profit margins; products sold or best/worst selling lines. On the other hand, a computerized POS system, can on demand instantly report on how much money is left in your cash drawer, and how much of that money is in fact profit. Product specific reports can also show how many were sold today, how many are left on the shelf and when that product needs to be re-ordered.

Helps prevent theft by just being there.

Studies have shown computerized point of sale systems typically, reduce theft by around 2.5%. That means an average small business with a turnover of $750,000 per year, could be losing approximately $18,750. This amount could be reduced or eliminated completely by simply installing a point of sale system. Inventory is watched much more carefully, because your employees know that stock is being monitored. All involved are more alert.

Reduce inventory shrinkage.

A computerized POS system monitors obsolete and broken inventory more carefully and in greater detail. Shelf inventory stock on hand counts are easily and accurately compared with computerized stock on hand counts, further reducing losses by an additional 2.5%.

Better manage your inventory.

Using detailed product reports, the flow of inventory can be managed much more carefully by monitoring increased sales. Historical product data helps in the prediction of future inventory needs. Orders should be based on what you know you sell, not on what you think you sell.

Watch your margins.

Examination of your product reports may indicate you have sold 9000 products that cost 48 cents, for 50 cents each. Or, that you have sold 200 products that cost $1.90, for $9.95 each. Correct use of your reports will help you stock more of what delivers greater profits, and fewer of what produces lesser profits.

Keep your customers happy.

Computerized POS systems, with touch screens, fast barcode scanners, fast thermal printers and many other tools, make the checkout process efficient and much quicker. This results in happier customers.

Pricing accuracy.

Completely eliminate the guesswork associated with manual pricing of your products. Using a computerized point of sale system ensures every product in your store has an associated and accurate price. Your sales staff will have no need to guess prices anymore.

Build a customer list.

Possibly, the most important and beneficial aspect of switching to a computerized point of sale system, is the ability to build a customer list and track your customers purchasing habits. Analyzing your best, worst, high profit, low profit, high frequency and infrequent customers becomes as easy as reading a report. Predicting when customers are about to stop patronizing you store means you are able to directly target market these customers with special offers or gift vouchers, in an attempt to win them back. You can use your POS system to market to a group of customers in a particular region or just to get to know your most loyal customers on a first name basis.

A computerized point of sale system has been one of the best investments I have made for my business. My business has become more efficient, more profitable and a better place for my customers.

Any doubt I may have had 2 years ago has been replaced with absolute amazement for what a computerized POS system has done for my business.

Raymond D of MELBOURNE VIC - POSActive Customer